Frequently asked questions

A continuously re-tested set of proxy endpoints, served through a stable allocation — a window into our sellable pool that's sized by your plan. You don't get a fresh random sample on every call; you get your proxies, with dead ones replaced automatically. Fetch the same endpoint twice and you get the same proxies (until one dies and is swapped).

Because a searchable catalog would let one customer enumerate and drain the entire pool by paging through filters. The allocation model keeps the pool sustainable for everyone: you get up to your plan's cap, filtered how you need them, and changing the filters gives you a different allocation window — not a growing list. On the dashboard you can preview how many proxies match a filter before you commit (that preview is free).

Two things are always free: viewing your current proxies on the dashboard, and previewing how many proxies a filter would match.

One thing costs a request: fetching a new filtered selection (rebuilding your allocation with new filters). Each such fetch counts as one request.

The daily quota: every plan includes a number of free requests per day (Free: 100, Starter: 2 000, Professional: 20 000, Business: 100 000). Requests up to that quota cost nothing.

Credits: once you're past the daily quota, each fetch costs 1 credit. Credits are a pay-as-you-go top-up — they never expire. If you have neither quota nor credits left, fetching is paused until the quota resets or you top up (viewing still works). The dashboard always shows your live quota and credit balance next to the fetch button, so you're never surprised.

This metering is identical whether you fetch via the dashboard or via the API with your key — the dashboard is not a way to bypass billing.

Higher plans raise the allocation cap (how many proxies per fetch) and unlock more filters:

• Free — 20 proxies, one country (US/EU), HTTP/HTTPS. No quality filters.
• Starter — 100 proxies, all countries, multi-country lists, SOCKS5.
• Professional — 500 proxies, plus quality filters (IP type, min latency, min stability) and 5/15-min freshness.
• Business — 1 000 proxies, all filters.

On the dashboard, locked filters are visible but greyed out, with an upgrade hint — you always see what the higher plans offer.

No formal SLA. We don't own or control these endpoints — they're third-party-operated IPs we discover and continuously re-test. "Healthy" means the last test succeeded; it is not a guarantee it works for your specific request right now. A healthy proxy can still be flaky.

What we do promise is transparency: the dashboard shows your allocation's fill ratio and freshness, and the API exposes /v1/allocation/health. No inflated working-ratios, no fake guarantees.

We never claim that. Most scraped proxies are flagged by proxy/VPN detectors. Only a handful in our pool are "Geo Clean" (not flagged) — too few to build a product on, and independent of IP type. If you need undetected IPs, this isn't the right product.

Yes — the dashboard and the API serve the same allocation for your key. Fetch with your API key:

Query params: country (comma list), type (residential/datacenter/mobile), protocol (http/https/socks5), min_speed, min_stability, freshness (5/15/30), limit, format (json/txt). Locked filters for your plan return 403.

Dead proxies are replaced lazily on your next fetch — we don't burn resources proactively maintaining idle allocations. So if a few go down, fetch again and you'll get fresh replacements. Your allocation is rebuilt to its target size when you fetch.